Broadleaf has long been recognized as a premier provider of total talent and workforce management solutions. But who are the people behind the scenes that help make our success possible?
In this edition of our “In the Limelight” series, meet Ryan Nash, a Talent Acquisition Specialist on our Operations team. After beginning his professional career as a teacher, Ryan explored a transition to the corporate world and found his calling at Broadleaf. From handling invoices to answering billing questions, he plays a critical role in keeping our MSP programs running smoothly. Ryan’s can-do attitude and exceptional customer service skills have allowed him to thrive in his role and advance within our organization.
Tenure as a teacher
I grew up in Fairport, New York—a small suburb of southeast Rochester. I got my first taste of Buffalo while attending the University at Buffalo and receiving my undergraduate degree in Urban and Public Policy. After graduating, I moved to the Bronx to teach at-risk youth through an AmeriCorps program called City Year. I conducted targeted academic support in English by day and organized extracurricular programs by night. This job taught me a lot about organizing my work and preparing for my day. If I wasn’t ready to teach, my students would sniff that out immediately. Ultimately, working in education laid the foundation for my professional career and prepared me for my current role at Broadleaf.
Changeover to the corporate world
Although I enjoyed my role as a teacher, I knew that I’d burn out very quickly. That’s why I explored a job change—I wanted to work in the corporate world. I moved back to Buffalo and took a job as a Data Entry Operator. Eventually, I stumbled onto the Client Operations Specialist job at Broadleaf while browsing through jobs on LinkedIn. Although I had no prior experience in the workforce solutions industry, I was intrigued by the company and its potential. I knew I was taking somewhat of a leap of faith by taking the job, but I had confidence that it would all be worth it.
The Broadleaf experience
My experience at Broadleaf has been invaluable. Every day, I collaborate with colleagues from a variety of departments which helps me learn about every facet of the organization. As I gain experience in the workforce solutions industry, I recognize how cutting-edge Broadleaf is as a company. Although times were tough during the pandemic, Broadleaf showed great flexibility by adjusting to a temporary remote work environment. We stay up to date on the latest trends in talent management, which helps us to better position our clients for success.
Opportunities for growth
In my nearly three years at Broadleaf, I’ve taken on new challenges through various roles. About a year into my tenure, I was promoted from a Client Operations Specialist to my current position as a Talent Acquisition Specialist. It’s nice to know that company executives recognize your hard work and seek to reward you for your efforts. One of my favorite things about working for Broadleaf is the opportunity to form close bonds with coworkers, which was something that I hadn’t experienced in my professional life before joining the organization. Our Operations team is like a family. It makes me excited to come to the office every day—catching up with and working alongside a wonderful group of people.
Learning from the pros
One person who has been instrumental in molding my experience has been Sarah Mitri. As my direct supervisor, she has been quite impactful in showing me the ropes and teaching me how to make a difference in my role. I’ve learned a lot about how to train my teammates and effectively communicate with external clients from Sarah. Because I didn’t come from a professional background, it was extremely important for me to be exposed to someone like Sarah early on in my tenure with Broadleaf. She does an incredible job of leading by example and treating us as people, not only employees. Sarah is a strong advocate for the Operations team, and that encourages us to keep working hard for our clients.
Bullish on breakdancing
A longtime passion of mine is breakdancing. I was introduced to breaking at a young age by one of my summer camp counselors, and years later I started training seriously. During my time at the University at Buffalo, I led a student organization called UB Breakdance. We competed in dance battles, performed at cultural events, and volunteered with local youth groups. Although I don’t compete any longer, I do infuse breaking into my workouts. It’s a fun way to stay in shape.
I enjoy music just as much as breakdancing, and recently started DJing with vinyl records. This allows me to take a hands-on approach to discover and share music from all different decades and genres. Right now, I’m on a big 80s electro kick. The music’s got me hooked!
To learn more about Ryan Nash, connect with him on LinkedIn.
Interested in reading more about our Broadleaf team? Check out our blog for more of our “In the Limelight” series features!