Managed Service Provider

Where flexibility and reliability come together.


Broadleaf delivers end-to-end managed service programs (MSPs) that optimize your contingent workforce management, allowing your teams to stay focused on the work that matters most. We manage supplier relationships, requisition workflows, and day-to-day program operations, bringing structure and consistency across the entire lifecycle. 

 The results are stronger candidate quality, faster and more structured processes, and measurable cost savings driven by transparent market competition and standardization. 

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Make a difference with our MSP


As your non-FTE contingent workforce expands, managing it becomes more complex. Broadleaf’s Managed Service Program (MSP) brings structure and control to your talent strategy, streamlining talent sourcing, consolidating invoicing, strengthening contractual oversight, and improving visibility across your teams. 

Reduce costs. Simplify workflows. Increase productivity. Broadleaf delivers measurable, sustainable value. 

The talent landscape is evolving

It doesn’t matter if you’re a Fortune 500 company or a growing leader in your industry—if your business relies on a large contingent or non-FTE workforce, you can benefit from a strategic Managed Service Program. 

As more consultants, freelancers, independent contractors, SOW vendors, and temporary employees are engaged, organizations need stronger oversight and coordination. Broadleaf delivers structured managed service solutions that keep your workforce aligned, compliant, and productive. 

Proven results


A Broadleaf Managed Service Program gives you access to data, trends, and actionable analytics. With these insights, you can make smarter business decisions faster.  

And our MSP experts deliver real results through consultative collaboration, basing our processes and recommendations on Broadleaf’s more than 60 years of workforce solutions experience.  

Already using an MSP?
As your organization changes, so will the goals of your program. Broadleaf has learned many lessons in helping our clients transition to second-, third-, fourth-generation MSPs … and beyond.  

Read our eBook to help set your organization up for success. 

Take our workforce assessment survey to receive a best practices consultation.

FAQs

 

What is a Managed Service Program 

A managed service program (MSP) is a third party driven solution that oversees your business’s contingent workforce operations. The MSP manages the full lifecycle of temporary and contract labor, including job requisitioning, interview coordination, temporary employee onboarding, invoice and payment management, and reporting. 

By centralizing these processes, an MSP increases transparency, strengthens governance, controls costs, and improves overall workforce performance. 

Why should we choose a Managed Service Program? 

Partnering with a proven MSP provider like Broadleaf gives your organization greater control over its contingent workforce. An MSP can unlock many advantages, including streamlined recruitment and supplier interactions, improved access to qualified talent, reduced operational costs, and increased regulatory compliance. 

What are the costs associated with an MSP? 

MSP pricing is typically structured as a supplier-funded percentage of spend. In return, the MSP centralizes and manages contingent workforce operationsoften reducing overall administrative costs while improving financial oversight and productivity. 

Why Broadleaf?

Broadleaf is purpose-built to help procurement and HR leaders run high-performing contingent workforce programs with high levels of stakeholder satisfaction. We combine disciplined program management with competitive supplier ecosystems that improve candidate quality and reduce cycle times. Ultimately, the results are MSPs that are easier to manage, easier to scale, and easier to defend, with clear visibility into performance, spend, and risk. 

 Also, our customers regularly cite the following key differentiators: 

  • An experience-first service mindset (Exceed CX) that drives adoption and stakeholder satisfaction; customer satisfaction exceeds 94% and supplier satisfaction exceeds 92% 
  • Service and support agility that delivers structured programs which are tailored to accommodate unique business—and business unit—needs 
  • Technology and reporting built around actionable data points, not dashboards for dashboards’ sake 
  • Supplier-neutral governance that preserves healthy competition and rate integrity 
  • Proven change management that reduces friction for hiring managers and suppliers 

How do we get started 

Complete the MSP inquiry form on this page or contact us online today to share your contingent workforce goals. We’ll schedule a consultation to assess your current state, identify opportunities, and develop a solution tailored to meet your needs. 

Looking for resources?

Regular post MSP

January 27, 2025

What is MSP? Managed Service Programs: Explained

By Joseph O’Shea Managed Service Programs (MSPs) have become a cornerstone in modern business operations, offering comprehensive solutions for managing contingent workforces. As we move into 2025, the importance and scope of MSPs continue to grow, providing businesses with strategic advantages in an increasingly complex and dynamic work environment.  MSPs are widely recognized as one...

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Regular post Agile

October 21, 2024

How Broadleaf’s MSPs Deliver Flexibility and Drive Exceptional Results

When managing contingent labor through Managed Service Programs (MSPs), agility and adaptability are crucial. Broadleaf leverages a flexible, client-centric approach that ensures our MSPs meet the unique demands of each organization. Our ability to swiftly adjust to dynamic business environments while offering customized solutions makes us a preferred partner for clients who need to stay...

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Workers in an office

September 3, 2025

The Future of the Contingent Workforce

By Joseph O’Shea  The contingent workforce in the U.S. is undergoing a profound transformation. Once viewed primarily as a backfill solution, contingent labor is now a powerful lever in enterprise workforce strategy enabling agility, innovation, and access to specialized skills on demand.  Technology, strategy, and workforce trends are reshaping the way organizations think about non-permanent talent. ...

Read More

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Acara Solutions, a fellow Aleron company, is now your trusted provider of RPO services.

By proceeding, you will be redirected to Acara's website to explore our comprehensive and flexible RPO solutions. This seamless transition ensures you continue to receive the high-quality talent acquisition services you expect from our Aleron family of brands.